Long Range/ Strategic Plan
Updated November 2004
The vision of this association states our highest aspirations at the time of creation. This vision statement was modified in the year 2000. It was decided during the 2004 Strategic Plan Update that it was still representative of our vision today and was not modified. Our vision for Evergreen Rural Water of Washington is:
"To be the recoginized leader in assisting Washington State Utilities attain the highest quality professional standards"
The mission of this association states the way in which we will strive to attain our vision. This mission statement was modified in the year 2000. It was decided during the 2004 Strategic Plan Update that it was still representative of our mission today and was not modified. The mission of Evergreen Rural Water of Washington is:
"To provide and promote the highest level of service, technical assistance, training and advocacy for Washington State Utilities."
We will pursue our mission by accomplishing the goals set forth here. In pursuit of our mission, we shall amplify our strengths and seek to eliminate our weaknesses. Some although not necessarily all strategies to attain our goals are listed after each goal. Goals are not ordered in any preference or degree of importance. No ranking should be inferred from the listed order.
Goals & Strategies
Financial Self-SufficiencyA. Create a broader financial base
1. Develop and enhance fee-based activities
2. Develop our committees and membership participation
3. Aggressively pursue grants and contracts
B. Develop and implement a strategic marketing plan
1. Target the larger systems as well as the small systems
C. Increase membership revenue
1. Continually update the membership campaign
2. Increase association visibility
3. Increase member benefits
Administrative and Training Facilities Plan Development
A. Define our needs
1. Determine location for future facilities
2. Pursue funding for a mobile training facility
Strengthening the Associations Administrative Functions
A. Increase membership involvement
1. Promote committee participation
2. Foster membership interest
B. Improve use of current available technology
C. Continue staff training
D. Continue board training
E. Review personnel policies and procedures annually
Communication and Public Relations Improvement
A. Continually improve association publications
B. Aggressively promote the “Quality on Tap” program
C. Expand relationships with regulatory agencies
D. Continue to emphasize our non-regulatory nature
E. Formulate an agenda of legislative goals
F. Create a legislative network
G. Encourage board, staff and membership to contribute articles to publications.
Enhanced Services
A. Technical Assistance
1. Assess the need for additional field personnel
2. Pursue and secure funding for additional field personnel
3. Encourage the use of current available technology
B. Classroom Training
1. Assess the need for additional training opportunities
2. To provide training on existing and new technology
This revised long range plan shall constitute our guiding document until and unless modified by the Evergreen Rural Water of Washington Board of Directors at a regularly scheduled or specially called meeting. Previous long-range planning documents are hereby rescinded.
Attest this 7 th day of February 2005.
